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Privacy Policy for MRC Global Pay

Effective Date: [July 10th 2024]

Welcome to MRC Global Pay. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our money remittance app, available on Google Play and Apple App Store.

1. Information We Collect
a. Personal Information
Registration Information: When you sign up, we collect your name, location, email address, phone number, and password.
Transaction Information: Details about the transactions you perform, including recipient information, transaction amount, and payment method.
Identification Information: We may collect identification documents (e.g., ID card, passport) for verification purposes.
b. Non-Personal Information
Device Information: Information about your device, including IP address, operating system, device type, and unique device identifiers.
Usage Information: Data on how you use the app, including pages visited, features used, and time spent on the app.
2. How We Use Your Information
To Provide Services: Facilitate money transfers and process transactions.
Verification: Verify your identity and comply with legal requirements.
Customer Support: Assist you with inquiries and resolve issues.
Improvement: Enhance app functionality, user experience, and overall service.
Marketing: Send promotional materials, unless you opt out.
Security: Monitor and prevent fraud, abuse, and other malicious activities.
3. Sharing Your Information
We may share your information with:

Service Providers: Third-party vendors who help us operate the app and provide services (e.g., payment processors, customer support).
Legal Authorities: Comply with legal obligations, such as responding to subpoenas, court orders, or legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Data Security
We implement robust security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices
Account Information: You can update your account information through the app settings.
Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe link in the email.
Data Deletion: Request deletion of your account and personal data by contacting our customer support.
6. Children’s Privacy
MRC Global Pay is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app and updating the effective date. Your continued use of the app after any changes indicates your acceptance of the new terms.

8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MRC Global Pay
Email: contact@mrc-pay.com
Phone: +1 613-6043916
Address: 116 Albert Street, Suite 300Ottawa, Ontario K1P 5G3

By using MRC Global Pay, you acknowledge that you have read and understood this Privacy Policy.

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